What is your role at MT Loos?
I’m the Operations Manager at MT Loos and I’ve been part of the team since 2005. I’m the one that keeps things running smoothly, making sure everything is delivered on time, is in full working order and is then taken away again in a timely manner once a project or event is finished. I came to MT Loos having worked for a number of years in London for an advertisement boards company so lots of my skills were transferable. You need to be able to manage different teams to make sure that we’re all working productively and efficiently.
What do you love about your role?
I love the autonomy of my role. I find that being the one responsible for how things are running means the buck stops with me – but there’s also some freedom with that because I’m the one that makes the decisions! I’m a grafter, so hard work is in my DNA, and I love pushing myself – and the team – to ensure that we’re doing our very best for our customers. For me it’s all about delivering excellent customer service, every time.
What do you like to do in your spare time?
I’m a football fan – lifelong supporter of xxxxx so I try to catch them whenever I can. I also love F1 so you’ll often find me in front of the TV on Sunday during the F1 season!
Any funny stories to tell?
There was one… some years back when we were loading at a festival, a man came over and asked to use one of the loos. I told him that he needed to use one at the far end because we were already loading the ones nearer to us. He clearly didn’t pay much attention to me and managed to head into the loo we were loading next! So there he was, loaded up onto our trailer while he was still inside the loo! Needless to say he wasn’t very happy when he came out, and used a few expletives to express himself – but like somebody on site told him, s**t happens!!